Happy Monday My Friends,

Our Q-tips have been a mixture of many types of encouragement and positivity. Some on a lighter note and others not so much.  Today’s words are once again on that deeper level of awareness.
CRITICISM
“Don’t find fault, find a remedy.” (Henry Ford)
We spend a lot of time knocking others for what they have done wrong without offering much in the way of useful ideas ourselves. Problems need solutions. We may not have the answer, but we can at least offer ideas and support to those trying to work through their problems.
NOTE TO SELF:
Before criticizing, I need to find a way to help solve a problem.
It is not the pointing finger. It is the direction. (Zen saying)
Be careful with your words. Once they are said, they can only be forgiven, not forgotten. (The Purple Flower)
A good solution applied with vigor is better than a perfect solution applied ten minutes laters. (George Smith Patton, Jr)
I am going to let today’s messages speak for themselves. My only comment, WORDS  are very powerful. We can use them to wound, or we can use them to heal. Our goal towards positivity and self-awareness should be to choose them wisely always.
Before closing I would like to share some good news. Not sure if you have had the time to invite customers to our website to enjoy the Q-Tips as we do but  I have been able to reach out to a few and happy to say, we have a small following. I would like to share a note one customer sent to me.
ATTITUDE
“The longer I live, the more I realize the impact of attitude on life. Attitude to me, is more important than facts. It is more important than the past, than education, than money, then circumstances, than failure, than successes, than what other people think or say or do. It is more important than appearance, giftedness or skill. It will make or break a company…a church…a home. The remarkable thing is we have a choice every day regarding the attitude we will embrace for that day.We cannot change our past…we cannot change the fact that people will act in a certain way. We cannot change the inevitable. The only thing we can do is play on the one string we have, and that is attitude. I am convinced that life is 10% what happens to me and 90% how I react to it. And so it is with you…we are in charge of our attitudes. (Charles Swindoll)
I have to say, who would have thought that our QSPAC name now has two separate meanings.
Quality Service People Accountability Communication
Q (the circle of the Q is our family) S (solidarity) P (positivity) A (attitude) C (caring)
Wishing everyone a very happy week
Susy Q for QSPAC signing off